Since founding Personal Touch in 1989, Joyce Harris has led with a commitment to quality, value, and hands-on expertise. What began as a one-woman cleaning service has grown into a respected company known for its integrity, craftsmanship, and long-standing client relationships.
Tom Olmstead brought more than four decades of masonry expertise to Personal Touch Service Solutions nearly 17 years ago. A second-generation mason, he has spent 47 years mastering his craft, leading major commercial masonry projects throughout Central Illinois, and earning a reputation for exceptional craftsmanship, technical knowledge, and unwavering attention to detail.
Today, he applies that experience to helping clients preserve and restore some of the region’s most valued buildings.
After years of working on massive commercial builds, Tom was ready for a different rhythm of life, one that allowed more balance, meaning, and connection to the work itself. At Personal Touch, he discovered a passion for historic masonry restoration, where every building carries its own story and every project requires patience, creativity, and care. Tom especially values the opportunity to help preserve pieces of history that will continue serving future generations.
Beyond his work, Tom is a devoted father who raised his son as a single dad, a role he considers one of his greatest accomplishments. He has also found joy over the years in gardening, raising beef cattle, and competing in dart tournaments. Those who know Tom appreciate his steady nature, quiet wisdom, and the pride he takes in doing things the right way.
