The Personal Touch Difference
At Personal Touch Service Solutions, we offer a wide range of services for both commercial and residential clients—from daily janitorial care and floor maintenance to natural stone maintenance and marble polishing.
But what truly sets us apart isn’t just what we do—it’s how we do it.
Our knowledgeable, deeply committed teams approach every project with the kind of care, consistency, and professionalism every customer is looking for. We bring reliable service, honest guidance, and exceptional workmanship every day.
Our Staff
Our team members are truly amazing people, and we put our hearts into taking care of them—because when they feel valued, they take pride in taking care of you.
Our Expertise
Many of our technicians bring decades of hands-on experience, offering specialized techniques and insight that only comes with knowing your craft over many years.
Our Management:
Three people bringing over 100 years of combined industry excellence is rare to find, but it doesn’t stop there. Many of our staff have been with the company over 15 years and we are proud of their dedication.
Our Values:
We offer this expertise at a fair price-no upsells, just honest service and results you can count on.
- Call for a Free Estimate
- When you invite us in for a free estimate, you receive far more than a price.
We take the time to understand your goals, explore options, discuss your budget, and craft a thoughtful plan that fits your needs and honors your space.
- Craft a Clear Plan
- After our visit, we’ll create a detailed proposal tailored to your project.
We’ll send it your way for review, make any adjustments needed, and work with you to finalize a plan that’s clear, practical, and works for everyone involved.
- Execute with Excellence
- Our experienced team shows up prepared, on time, and ready to deliver exactly what was promised—down to the last detail. With clear communication and professional follow-through, we make sure that you are satisfied with every service.
We keep the process simple
Projects
FAQ’s
Do you provide references for similar projects or customers with buildings like ours that we can call?
Of course, we understand you would like to do your diligence to make sure you will know what to expect when working with Personal Touch. Just let us know and we can provide references.
What are the qualities that set Personal Touch apart from the competition?
Experience, consistency, and care are the attributes people will find refreshing at Personal Touch. In over 36 years, we have seen almost everything. This has made us very capable trouble shooters. We can normally find a solution for just about every challenge. On the attribute of consistency, we can thank our employees for scoring high on this. Our turnover rate and call off rate is extremely low for our industry. It turns out, when employees feel supported and cared about, they have great consistency of attendance and performance. Lastly, we care. From the president of the company to the person who works on our smallest account, what you think matters. You being happy and not worrying about whether we have done our job is a day-to-day occurrence when you contract with Personal Touch.
Do you refinish floors like roll vinyl or VCT?
Yes we do stripping, scrubbing and recoating, and we are also able to do paste wax polishing of wood floors, restoring rubber flooring, and terrazzo floors as well.
Do you do cleaning for the home?
Yes, we do some post construction cleaning and detail cleaning in preparation for events like weddings and the sale of the home. We also do specialized services like upholstery cleaning, marble polishing, fireplace cleaning, tile and grout cleaning, just to name a few.
We don't need nightly cleaning, can we still contract for a frequency that is appropriate for our business?
Yes, Personal Touch Service Solutions works with both large and small businesses, making sure that we that we are able to be budget friendly for both.
Do you provide free estimates and consultations for service?
Yes, all of our divisions offer free estimates and consultations. We want our customers to feel informed about their options.
Will cleaning stone restore the shine?
Typically no, but it depends on the stone. Most calcium based stones like marble and travertine will etch when exposed to anything that is even slightly acidic. This includes cleaning chemicals, beauty products, and even some water sources. Shine is restored through the use of micro abrasives and polishing compounds.
Do the over the counter products work to restore shine?
Unfortunately, the only “shining” products that give a long term gloss are film forming finishes. Very different than a natural shine, filmed finishes are like putting floor wax on your stone and is not recommended.
Can bad mortar cause water to enter my home or business?
Definitely. Mortar has failed when it is crumbling or missing. Crumbling mortar is too porous and allows moisture to seep into the building envelope. Open voids welcome water in unhindered. Only tuckpointing fixes that problem.
I have an historic property and some of my brick is crumbling. What do I do?
In many buildings built in prior to the the early 1900’s, you find brick that was not fired at the temperatures we do today. This created a more porous brick that can absorb water. In our climate, quick freeze/thaw cycles freezing water within the brick expands and pops pieces off, called spalling. Often special vapor permeable sealers can stop the damage from continuing. However, if the brick isn’t sound, then it will need to be replaced.
Do I need to seal my concrete after it has been laid?
Most concrete companies use a sealer that lasts about a year, after that water soaks in easily. If the aggregate in the mix is too close to the surface, spalling will occur where pieces pop out. Additionally, salt from ice melt can create stress within the structure of the concrete and cause damage. Using a professional grade sealer is critical to the ongoing performance of concrete.