Since founding Personal Touch in 1989, Joyce Harris has led with a commitment to quality, value, and hands-on expertise. What began as a one-woman cleaning service has grown into a respected company known for its integrity, craftsmanship, and long-standing client relationships.
We work with natural stone, tile and grout, terrazzo, concrete, and vinyl flooring, along with carpet and upholstery in commercial spaces.
If your surfaces look dull or stained, cleaning may be enough. If there are scratches, etching, or deeper wear, restoration is usually the better option. If you’re unsure, take a look at our natural stone restoration service to get a better idea of what’s involved.
Most residential projects can be completed in a day. Larger or more detailed jobs may take longer depending on the size and condition.
We work efficiently and aim to minimize disruption. Most services are completed with minimal downtime.
In many cases, yes. Results depend on the surface and how long the damage has been there.
Yes, sealing is often recommended to help protect surfaces and maintain results over time. You can learn more about how sealing helps protect stone surfaces on our sealing and protecting page.
It depends on usage, but most surfaces benefit from professional service every 1–3 years.
We serve Peoria, Washington, East Peoria, Morton, and surrounding areas. If you’re nearby, feel free to reach out.
It’s a customized cleaning plan designed to keep your facility consistently clean, maintained, and looking professional over time.
One-time services address existing issues, while maintenance focuses on preventing those issues from developing in the first place.
Yes, every program is built around your facility size, traffic levels, and specific needs. Many businesses start with a maintenance plan after an initial service or restoration.
That depends on your space. Some businesses need daily service, while others follow weekly or custom schedules.
Programs can include janitorial cleaning, floor care, carpet and upholstery maintenance, and natural stone care. You can explore how this works in more detail on our commercial maintenance overview page.
No, we schedule services around your business hours to keep things running smoothly.
Yes, regular care helps prevent wear and reduces the need for larger repairs or restoration later.
Absolutely. We create plans that cover multiple surface types within the same building.
