For over 36 years, Personal Touch Service Solutions has built a reputation for excellence in janitorial contract cleaning across the greater Peoria area. We know a clean facility means more than appearance—it reflects health, professionalism, and trust. Whether you manage an office, school, sports facility, or church, we offer reliable, tailored cleaning solutions.
What sets us apart is our commitment to consistency and care. We’re not a franchise or a company so big you can’t reach people in charge—we’re a family-run team of long-term professionals who treat your space like our own. Many of our clients have been with us for over a decade, because we don’t just clean buildings—we build relationships.
FAQS
Do you offer custom, tailored plans that fit our needs and budget?
Yes, we can customize the frequency and specifications of your cleaning duties by area so that we can target your priorities and support your budget goals.
May we make special requests or get quotes for carpet cleaning?
Yes, we are happy to provide staffing for event clean up, detail cleaning prior to inspections or certifications, and as a full service company, we would be happy to meet your carpet and hard floor care needs
Do you provide products, tools, and equipment?
Generally we provide cleaning products, tools, and equipment but we can also use equipment provided by the customer if that is preferred.
Do you have a high turnover rate for employees?
No, Personal Touch Service Solution is proud that our turnover rate is quite low with half of the staff being with us for over 15 years. We consider our primary job to support our staff as they support and serve our customers.
Choosing the Right Janitorial Contractor Matters
Handing over the keys to your building is a big decision. For your peace of mind, it’s important to know your contractor meets the standards that ensure consistency, reliability, and quality care.
Here are a few key questions to ask:
- How long have they been providing commercial cleaning services?
- Do they offer full-service care, including carpet cleaning and VCT floor refinishing?
- What are their employee retention rates?
- How long do their client relationships typically last?
- Will you have direct access to ownership and senior management?
